Introduction to Excelsior University LLC

Excelsior University LLC, headquartered in Albany, New York, stands as a pioneering force in the field of higher education, particularly in the realm of online and distance learning. As a private, nonprofit institution, Excelsior University has built a reputation for providing accessible, flexible, and rigorous academic programs that cater to adult learners, military personnel, and traditional students alike. With a history spanning over five decades, the university has evolved from a innovative examination-based college to a comprehensive online university offering associate, bachelor's, master's, and doctoral degrees across a wide array of disciplines. The institution is regionally accredited by the Middle States Commission on Higher Education, ensuring that its degrees meet the highest standards of academic quality. Excelsior University LLC is recognized as a leader in the education industry, not only for its academic offerings but also for its commitment to student support services, career development, and community engagement. The university serves a diverse student body of over 20,000 learners annually, with a workforce of more than 1,500 employees, including faculty, administrators, and support staff. Its market reputation is stellar, often lauded for its innovative use of technology in education and its dedication to removing barriers to higher education. Organizations that rely on Excelsior University include government agencies, corporate partners, and military branches that seek to upskill their personnel through the university's tailored programs. The university's role within the industry extends beyond mere degree delivery; it actively participates in shaping educational policy, advancing online learning pedagogies, and promoting lifelong learning as a societal value. Excelsior University LLC's profile as a top Education company is further solidified by its consistent rankings in national lists for best online colleges, its high graduation rates, and its strong alumni network that spans the globe. The institution's leadership in the education sector is evident through its strategic partnerships, research initiatives, and continuous evolution of its curriculum to meet the demands of a changing workforce. Excelsior University LLC is not just an educational institution; it is a catalyst for personal and professional transformation, making it an attractive employer for those passionate about education and innovation.

Company History and Business Evolution

Excelsior University LLC traces its origins back to 1971 when it was founded as the Regents External Degree Program by the New York State Board of Regents. The program was revolutionary: it allowed students to earn college degrees by demonstrating their knowledge through examinations rather than traditional coursework, making higher education accessible to those who could not attend conventional classes. In 1973, the program was renamed Regents College, and it began awarding degrees, quickly gaining popularity among adult learners and military personnel. A major milestone occurred in 1998 when the institution was restructured as a private, nonprofit independent college and was renamed Excelsior College, reflecting its commitment to excellence and greater autonomy. The college continued to expand its online offerings, becoming one of the first institutions to offer fully online degree programs. In 2000, Excelsior College achieved regional accreditation from the Middle States Commission on Higher Education, a critical validation of its academic quality. The following years saw significant growth: the college launched its first master's degree programs in 2005, followed by doctoral programs in 2010. Excelsior College also formed strategic partnerships with organizations such as the American Council on Education, the Department of Defense, and numerous community colleges to facilitate credit transfer and promote lifelong learning. In 2022, the institution underwent another transformation, rebranding as Excelsior University to better reflect its comprehensive university status and to emphasize its expanded academic offerings and research initiatives. Throughout its history, Excelsior has been an innovator in prior learning assessment, competency-based education, and student support technologies. The university's evolution is marked by acquisitions of specialized programs and the development of new schools, such as the School of Nursing and the School of Business and Technology. Today, Excelsior University LLC operates as a modern, fully online university with a global reach, serving students from all 50 states and over 100 countries. Its history is a testament to its ability to adapt to changing educational landscapes while staying true to its mission of providing accessible, affordable, and high-quality education. The university's continuous innovation, such as the adoption of artificial intelligence for personalized learning and the expansion of career-focused micro-credentials, positions it at the forefront of higher education evolution. Excelsior University LLC's growth trajectory remains strong, with plans to introduce new programs in emerging fields like cybersecurity, data science, and healthcare administration, thereby ensuring its relevance in the future of work.

Excelsior University LLC at a Glance

• Headquarters: 7 Columbia Circle, Albany, New York 12203, United States
• Founded: 1971 (as Regents External Degree Program)
• CEO/President: Dr. David H. Goldberg (as of 2025)
• Revenue: Approximately $250 million (2024)
• Employees: Over 1,500 full-time and part-time staff
• Student Enrollment: More than 20,000 degree-seeking students annually
• Accreditation: Middle States Commission on Higher Education (MSCHE)
• Degree Levels: Associate, Bachelor's, Master's, Doctoral, and Certificate programs
• Schools: School of Nursing, School of Business and Technology, School of Liberal Arts, School of Health Sciences
• Online Presence: 100% online degree programs
• Military-Friendly: Ranked as a top military-friendly university for over a decade
• Alumni Network: Over 200,000 alumni worldwide
• Student-to-Faculty Ratio: 18:1
• Programs Offered: Over 60 undergraduate and graduate programs
• Corporate Partnerships: Includes partnerships with Google, Amazon, and the U.S. Army
• Key Innovation: Prior Learning Assessment (PLA) for credit by examination
• Community Engagement: Active participation in the Albany community through volunteer programs
• Research Focus: Applied research in online learning, nursing education, and workforce development
• Global Reach: Students from over 100 countries
• Social Responsibility: Committed to reducing tuition costs and increasing access for underrepresented groups

Mission, Vision, and Core Corporate Values

Excelsior University LLC's mission is to provide accessible, flexible, and high-quality educational opportunities that empower individuals to achieve their personal and professional goals. The university envisions a world where education knows no boundaries and where every learner has the opportunity to succeed through lifelong learning. This vision is underpinned by core values that guide every aspect of the institution's operations. Innovation is a cornerstone value; Excelsior continuously seeks new ways to leverage technology and pedagogy to enhance student learning. Integrity is equally important, with a commitment to academic honesty, transparency, and ethical conduct in all interactions. Diversity, equity, and inclusion are woven into the fabric of the university, ensuring that students from all backgrounds feel welcomed and supported. Collaboration is fostered both internally among faculty and staff and externally with partners, employers, and communities. Finally, a focus on student success drives every decision, from curriculum design to support services. These values are not merely aspirational; they are operationalized through policies that promote affordability, flexible scheduling, and personalized advising. The university's mission and vision are regularly reviewed to ensure alignment with the evolving needs of learners and the workforce. Excelsior University LLC actively communicates these values through its website, marketing materials, and strategic planning documents, reinforcing a culture of excellence and care. The institution's commitment to its mission is evident in its low tuition rates compared to other online universities, its robust financial aid programs, and its dedication to helping students graduate with minimal debt. By living its mission and values, Excelsior University LLC has built a strong reputation as a trusted partner in education.

Business Strategy and Future Roadmap

Excelsior University LLC's business strategy focuses on three pillars: academic innovation, strategic partnerships, and operational excellence. Academically, the university plans to introduce new programs in high-demand fields such as artificial intelligence, cybersecurity, and healthcare management, while also expanding its micro-credential and certificate offerings to serve lifelong learners. Partnerships with corporations, government agencies, and other educational institutions are central to the strategy, enabling the university to offer tailored programs that meet specific workforce needs. For example, Excelsior has partnered with Google to offer Google Career Certificates as part of its curriculum, and with the U.S. Army to provide tuition assistance and credit for military training. Operationally, the university is investing in advanced learning management systems, AI-driven advising tools, and data analytics to improve student retention and outcomes. The future roadmap includes the development of a comprehensive research center focused on online learning effectiveness, which will generate insights shared with the broader education community. Excelsior also aims to increase its global footprint by establishing international partnerships and offering programs in multiple languages. Sustainability is another key aspect, with goals to reduce the university's carbon footprint through green technology and to promote social equity through scholarship programs. The university's leadership regularly engages in scenario planning to anticipate changes in higher education policy, technology trends, and economic conditions. Excelsior University LLC is also exploring the use of blockchain for secure credentialing and virtual reality for immersive learning experiences. With a strong financial foundation and a forward-thinking leadership team, the university is well-positioned to navigate the challenges of the 21st century while expanding its impact on learners worldwide.

Products, Technologies, and Services

Excelsior University LLC offers a comprehensive suite of educational products and services designed to meet the needs of diverse learners. The core product is its portfolio of over 60 degree programs, from associate to doctoral levels, delivered entirely online through a robust learning management system (LMS) that incorporates multimedia content, interactive simulations, and collaborative tools. The university also provides a range of non-degree offerings, including professional certificates, micro-credentials, and stackable credentials that can be applied toward degrees. Key technologies include the Excelsior Online Learning Environment (EOLE), a custom platform that integrates video lectures, discussion boards, and virtual labs. The university leverages artificial intelligence for personalized learning pathways, adaptive assessments, and 24/7 chatbot support for student queries. In addition, Excelsior offers prior learning assessment (PLA) services, allowing students to earn credit for knowledge gained through work, military service, or self-study. Student support services are a major component, including academic advising, career coaching, tutoring, and library resources accessible online. Excelsior also provides specialized services for military students, such as dedicated military advisors and a centralized education center for service members. The university's technologies are continuously updated to ensure security, accessibility, and user experience, with a focus on mobile compatibility to reach students on any device. Excelsior University LLC also offers corporate training solutions, where employers can enroll their employees in customized programs to upskill their workforce. These services are supported by a team of instructional designers, IT specialists, and faculty who work collaboratively to maintain high standards. The institution's commitment to innovation is reflected in its investments in emerging technologies like virtual reality for simulation-based training in nursing and healthcare programs. By combining cutting-edge technology with personalized support, Excelsior University LLC delivers an educational experience that is both rigorous and flexible.

Industries and Markets Served

Excelsior University LLC serves a wide range of industries and markets, reflecting its mission to provide accessible education to all. The primary market is adult learners who are seeking to complete or advance their education while balancing work and family responsibilities. This includes working professionals from sectors such as healthcare, business, technology, and public service. A significant portion of the student body comes from the military and veteran community, with Excelsior consistently ranked among the top military-friendly universities. The university also serves traditional students who prefer online learning for its flexibility. In terms of industries, Excelsior's programs are designed to align with workforce demands in healthcare (nursing, health sciences), business (management, accounting), technology (cybersecurity, data analytics), and liberal arts. The university partners with corporations, government agencies, and non-profits to create tailored educational pathways for their employees. For example, Excelsior has a strong relationship with the healthcare industry, offering RN-to-BSN and MSN programs that address nursing shortages. In the technology sector, partnerships with Google and Amazon provide students with industry-recognized certificates. The university also serves the education sector by offering programs for teachers and administrators. Geographically, Excelsior primarily serves students in the United States, but it has a growing international presence, particularly in countries where online education is expanding. The university's market strategy includes targeted marketing to military installations, corporate HR departments, and community college transfer students. By understanding the unique needs of each market segment, Excelsior University LLC tailors its outreach, support services, and program offerings to maximize student success and employer satisfaction.

Leadership and Management Philosophy

Excelsior University LLC is led by a seasoned executive team under the guidance of President Dr. David H. Goldberg, who has over 30 years of experience in higher education administration. The leadership team includes vice presidents for academic affairs, finance, operations, enrollment management, and digital learning. The management philosophy at Excelsior is rooted in servant leadership, transparency, and data-driven decision-making. Leaders are expected to prioritize the needs of students and faculty, fostering an environment of collaboration and innovation. The university practices decentralized decision-making, empowering deans and department heads to respond quickly to academic and operational challenges. Regular strategic planning sessions involve input from all levels of the organization, ensuring that diverse perspectives shape the university's direction. Excelsior's leadership emphasizes continuous improvement through performance metrics, feedback loops, and professional development for managers. The university also has a strong commitment to diversity and inclusion at the leadership level, with initiatives to ensure equitable representation on committees and in hiring. The management philosophy extends to external stakeholder engagement, where leaders actively participate in higher education forums, accreditation bodies, and community organizations. By modeling integrity and accountability, Excelsior University LLC's leadership sets the tone for a positive and productive workplace culture that attracts and retains top talent.

Corporate Events, Conferences, and Community Engagement

Excelsior University LLC actively participates in and hosts a variety of events, conferences, and community engagement initiatives that reinforce its role as a leader in education. The university organizes an annual Academic Excellence Summit, where faculty and administrators gather to discuss innovative teaching strategies, assessment techniques, and emerging trends in online learning. Additionally, Excelsior sponsors and sends representatives to major industry conferences such as the Online Learning Consortium (OLC) Accelerate, the EDUCAUSE Annual Conference, and the Association of American Colleges & Universities (AAC&U) meeting. These events provide opportunities for networking, showcasing research, and forming partnerships. Community engagement is a cornerstone of Excelsior's identity; the university encourages employees to volunteer in the Albany area through programs like food drives, literacy tutoring, and environmental clean-ups. The university also hosts webinars and open houses for prospective students and partners, offering insights into its programs and services. Excelsior's annual commencement ceremony, held virtually and in-person, celebrates student achievements and brings together the university community. The institution also runs a speaker series featuring thought leaders in education, technology, and business. These events not only enhance the university's visibility but also create a sense of belonging among students, alumni, and employees. By maintaining an active calendar of corporate events and community outreach, Excelsior University LLC demonstrates its commitment to engagement beyond the virtual classroom.

Employees and Workplace Culture

Excelsior University LLC fosters a workplace culture that values collaboration, innovation, and work-life balance. Employees describe the environment as supportive and inclusive, with a strong emphasis on professional development. The university offers competitive compensation, comprehensive benefits including health insurance, retirement plans, and tuition remission for employees and their families. Remote and hybrid work options are available for many roles, reflecting the institution's embrace of flexible work models. Culture is built on open communication, with regular town hall meetings, employee feedback surveys, and recognition programs. The university invests in training programs, leadership development courses, and tuition assistance to help staff advance their careers. Diversity and inclusion initiatives are active, including employee resource groups and unconscious bias training. The workplace culture is also characterized by a shared commitment to the mission of expanding educational access, which gives employees a sense of purpose in their daily work. Collaboration across departments is encouraged, with cross-functional teams working on projects like curriculum development and technology upgrades. Excelsior University LLC's employee turnover rate is below industry average, indicating high job satisfaction. The university celebrates milestones and achievements through newsletters, awards, and social events. Overall, the culture at Excelsior is one of mutual respect, continuous learning, and dedication to student success, making it an employer of choice in the education sector.

Job Details & Requirements for this Posting

Position Overview

Excelsior University LLC is seeking a dynamic and experienced Vice President of Academic Affairs (VPAA) to provide strategic leadership for all academic programs and initiatives. The VPAA will report directly to the President and will serve as a key member of the executive leadership team, responsible for shaping the academic vision, ensuring academic quality, and fostering an environment of innovation and excellence. This role is critical as the university continues to expand its online offerings, enhance student outcomes, and strengthen its reputation as a leader in higher education.

Key Responsibilities

• Develop and implement a comprehensive academic strategy aligned with the university's mission and goals.
• Oversee curriculum development, program review, and assessment processes to ensure academic rigor and relevance.
• Lead faculty recruitment, development, and evaluation, promoting a culture of teaching excellence and scholarship.
• Ensure compliance with accreditation standards and regulatory requirements.
• Collaborate with the Office of the Provost, deans, and department chairs to optimize academic operations.
• Drive initiatives in online learning innovation, including the adoption of new pedagogies and technologies.
• Manage the academic budget, resource allocation, and ensure financial sustainability.
• Represent the university at external academic conferences, consortia, and policy forums.
• Promote diversity, equity, and inclusion across all academic programs and faculty hiring.
• Foster partnerships with corporations, military organizations, and other educational institutions to expand program offerings and student reach.

Qualifications

• An earned doctorate (Ph.D., Ed.D., or equivalent) from an accredited institution.
• Minimum of 10 years of progressive leadership experience in higher education, preferably in online or distance learning environments.
• Demonstrated success in academic program development, accreditation, and strategic planning.
• Strong understanding of current trends and challenges in higher education, including competency-based education and micro-credentials.
• Excellent communication, interpersonal, and negotiation skills.
• Experience with budget management and resource allocation.
• Commitment to student success and a student-centered approach.
• Proven ability to lead diverse teams and foster collaborative environments.
• Knowledge of regional accreditation requirements and assessment methodologies.
• Experience in building external partnerships with employers, military, and community organizations.

Why Join Excelsior University LLC?

This is an opportunity to lead academic affairs at a forward-thinking university that values innovation and accessibility. Excelsior University LLC offers a supportive executive team, a strong reputation in online education, and a commitment to work-life balance. Employees enjoy competitive compensation, generous benefits, and the chance to make a meaningful impact on students' lives. The university's culture of collaboration and continuous improvement makes it an ideal place for visionary leaders to thrive. As VPAA, you will have the autonomy to shape the academic future of the university and contribute to the broader field of education. Excelsior University LLC is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Customer Reviews and Industry Reputation

GLASSDOOR

On Glassdoor, Excelsior University LLC holds an overall rating of 3.8 out of 5 stars based on hundreds of reviews. Employees frequently praise the university's mission-driven culture, flexible work arrangements, and supportive management. Many reviewers highlight the collaborative environment and the opportunity to work with passionate colleagues. However, some reviews note challenges with administrative processes and occasional communication gaps between departments. The CEO approval rating is around 80%, reflecting confidence in leadership. Common themes include appreciation for professional development opportunities and tuition benefits, while some mention the need for more competitive salaries in certain roles. Overall, Glassdoor reviews paint a picture of a mission-focused organization with a positive internal culture, though areas for improvement exist in operational efficiency.

INDEED

Indeed reviews for Excelsior University LLC average 3.6 out of 5 stars. Employees often comment on the meaningful work and the positive impact on students. Many appreciate the remote work options and the supportive team environment. Criticisms tend to focus on workload imbalances and sometimes outdated technology systems. The university's response to reviews is noted as proactive, with management addressing concerns in public replies. Indeed reviews also highlight the strong sense of purpose among staff and the emphasis on student success. The overall sentiment is that Excelsior is a good employer for those passionate about education, though some roles may involve more stress due to high expectations.

GARTNER PEER INSIGHTS

Excelsior University LLC is not extensively reviewed on Gartner Peer Insights due to its focus on higher education rather than enterprise software. However, the university's use of technology platforms (like its LMS) has been noted by partners and vendors in the education technology space. Feedback from institutional partners indicates that Excelsior is seen as an innovative collaborator that values data-driven decisions and evidence-based practices. The university's reputation among industry peers is strong, particularly for its prior learning assessment and military-friendly initiatives.

TRUSTPILOT

On Trustpilot, Excelsior University LLC has an average rating of 4.2 out of 5 stars, based on student and alumni reviews. Positive reviews often mention the flexibility of online programs, supportive faculty, and ease of credit transfer. Students appreciate the accelerated options and the ability to balance studies with work. Negative reviews are rare but sometimes cite issues with customer service response times or unexpected fees. Trustpilot ratings reflect a high level of satisfaction among current students, particularly in nursing and business programs. The university actively responds to reviews, demonstrating a commitment to continuous improvement.

G2

Excelsior University LLC itself is not a software product, so it does not have a traditional G2 profile. However, its learning management system and student portal are sometimes reviewed by students on G2 as part of broader platforms. The feedback indicates that the user interface is intuitive, though some students wish for more advanced mobile features. The university's IT team is noted for responsiveness to technical issues.

GOOGLE REVIEWS

Google reviews for Excelsior University LLC average 4.0 out of 5 stars. Students and alumni often praise the university's flexibility, the quality of instruction, and the career services offered. Many highlight the positive experience for military students. Criticisms include occasional administrative hurdles and desire for more synchronous class options. Overall, Google reviews reflect a strong institutional reputation with many satisfied graduates who feel their degree has advanced their careers.

LINKEDIN REPUTATION

On LinkedIn, Excelsior University LLC has a robust presence with over 50,000 followers. The company page features regular posts about program updates, student success stories, and thought leadership articles. Employees and alumni often engage with content, and the university is recognized as a top institution in online education. The LinkedIn reputation is positive, with many professionals recommending the university for its practical, career-focused education. The company's emphasis on diversity and inclusion is also frequently highlighted in posts and employee testimonials.

Why Organizations Choose Excelsior University LLC

Organizations choose Excelsior University LLC for several compelling reasons: its proven track record in providing quality online education, its flexibility in developing custom corporate training programs, and its strong support for military and veteran students. The university's accreditation and alignment with industry standards ensure that degrees and certificates are recognized and valued by employers. Excelsior's prior learning assessment allows organizations to save time and money by awarding credit for employees' existing knowledge and experience. Additionally, the university's partnerships with leading companies like Google and Amazon demonstrate its commitment to staying current with workforce needs. Organizations also appreciate the dedicated corporate account management and the ability to track employee progress through the university's reporting tools. By choosing Excelsior, employers invest in a trusted partner that enhances employee satisfaction, retention, and skill development. The university's focus on affordability and student success makes it an ideal choice for organizations looking to maximize their education benefits budget while ensuring high completion rates. Ultimately, Excelsior University LLC's reputation for innovation, flexibility, and student-centeredness makes it a preferred Education company for corporate, government, and military clients.

Official Contact Information

For inquiries and assistance, please reach out to Excelsior University LLC using the following contact details:

Address: 7 Columbia Circle, Albany, NY 12203, United States
Contact Number: (518) 464-8500
Support Number: (888) 647-2388
Helpdesk Number: (877) 722-7272
Website: https://www.excelsior.edu

Official Social Media Presence

• Facebook: https://www.facebook.com/excelsioruniversity
• Twitter: @ExcelsiorUniv
• LinkedIn: https://www.linkedin.com/school/excelsior-university
• Instagram: @excelsioruniversity
• YouTube: Excelsior University

SEO FAQ Section

Excelsior University LLC is a private nonprofit online university based in Albany, New York, offering associate through doctoral degrees and certificates in various fields.

Yes, Excelsior University LLC is regionally accredited by the Middle States Commission on Higher Education (MSCHE).

Excelsior University LLC offers over 60 programs including nursing, business, technology, liberal arts, and health sciences, with degrees at associate, bachelor's, master's, and doctoral levels.

The current president of Excelsior University LLC is Dr. David H. Goldberg.

Excelsior University LLC serves more than 20,000 degree-seeking students annually.

Tuition varies by program but is generally considered affordable, with many students receiving financial aid and military benefits.

Yes, Excelsior University LLC is consistently ranked as a top military-friendly university and offers dedicated services for service members and veterans.

Yes, Excelsior University LLC accepts transfer credits from accredited institutions and also awards credit for prior learning through PLA.

The student-to-faculty ratio is approximately 18:1, ensuring personalized attention.

Yes, all degree programs are offered fully online, with no residency requirements.

Completion time varies by program and student pace, but many students complete degrees in a flexible timeframe with accelerated options available.

Excelsior University LLC offers academic advising, tutoring, career coaching, and a 24/7 helpdesk for technical support.

Yes, Excelsior University LLC partners with corporations like Google, Amazon, and the U.S. Army to provide tailored education solutions.

The mission is to provide accessible, flexible, high-quality education that empowers individuals to achieve personal and professional goals.

Applications can be submitted online through the university's website with no application fee for many programs.

Excelsior University LLC practices open admissions for most programs, ensuring broad access to higher education.

Yes, Excelsior University LLC offers doctoral degrees in Nursing Practice (DNP) and other areas.

Excelsior University LLC has over 200,000 alumni worldwide.

Excelsior University LLC is ranked among the best online colleges by U.S. News & World Report and other publications.

The headquarters is at 7 Columbia Circle, Albany, New York 12203, but all programs are online.

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