Introduction to Oscar Health Inc.
Oscar Health Inc. is a transformative health insurance company headquartered in New York City, New York. Founded in 2012, the company has rapidly emerged as a leading force in the healthcare and health insurance industry, focusing on leveraging technology to simplify and improve the member experience. With a strong emphasis on preventive care, telemedicine, and data-driven care coordination, Oscar Health serves a diverse membership base across multiple states, including New York, California, Texas, Florida, and others. The company’s market reputation is built on its innovative use of digital tools, transparent pricing, and a member-first approach that has disrupted traditional health insurance models. Oscar Health is publicly traded (NYSE: OSCR) and has consistently been recognized as a top workplace in healthcare technology, attracting talent from leading tech and insurance firms. The company’s mission is to make healthcare accessible, affordable, and easier to navigate for everyone, a goal that resonates strongly with modern consumers and employer groups alike.
Oscar Health’s comprehensive company profile highlights its dual focus on individual and small group plans, Medicare Advantage, and partnership offerings with health systems. The company’s proprietary platform integrates claims data, clinical insights, and behavioral economics to personalize care recommendations and reduce costs. Oscar Health’s role in the industry extends beyond insurance—it is a catalyst for value-based care, partnering with providers to improve outcomes. Organizations that rely on Oscar Health include self-funded employers, hospitals, and startup ecosystems seeking flexible, tech-enabled health coverage. As a recognized leader in the healthcare sector, Oscar Health continues to set benchmarks for customer satisfaction and digital engagement, boasting an average member satisfaction score above industry peers. The company’s dedication to transparency and innovation positions it as a top choice for both members and investors.
Company History and Business Evolution
Oscar Health was founded in 2012 by Mario Schlosser, Kevin Nazemi, and Josh Kushner, with the vision of building a health insurance company that would “feel like a consumer technology company.” The founders recognized the widespread frustration with opaque insurance processes and sought to create a transparent, user-friendly alternative. The company launched its first health plans in 2014 in New York, leveraging a network of top hospitals and a mobile app that offered free telemedicine, price comparisons, and personalized health tips. This early innovation captured significant media attention and venture capital funding. In 2015, Oscar partnered with Mount Sinai Health System, a major academic medical center, to form an accountable care organization, one of the first collaborations between a startup insurer and a major health system. This marked a turning point in the company’s evolution, demonstrating a commitment to value-based care.
Throughout the late 2010s, Oscar expanded geographically, entering markets like California, Texas, Florida, and New Jersey. The company weathered challenges in the individual insurance market, including significant losses in 2016-2017, by pivoting to a more disciplined underwriting approach and focusing on high-growth segments like Medicare Advantage. In 2018, Oscar launched its first Medicare Advantage plans, capitalizing on the aging baby boomer population. The company also began offering plans through small business groups and partnering with large employers to provide self-funded coverage. A critical milestone came in 2021 when Oscar Health went public via an IPO on the New York Stock Exchange, raising over $1.4 billion. The IPO provided capital to invest in technology, expand into new states, and acquire strategic assets. In 2022, Oscar acquired the technology platform of Coterie Insurance and launched a partnership with Cigna to offer joint products, extending its reach to more mainstream employer groups. By 2024, Oscar Health covered over 1.3 million members, with annual revenue exceeding $6 billion. The company’s evolution from a startup disruptor to a publicly traded, multi-line insurer reflects its agility and long-term vision. Continued innovation in AI-driven care management and telehealth partnerships positions Oscar for sustained growth in the dynamic healthcare landscape.
Oscar Health Inc. at a Glance
- Headquarters: New York City, New York, USA
- Founded: 2012 by Mario Schlosser, Kevin Nazemi, Josh Kushner
- CEO: Mark Bertolini (as of 2024)
- Revenue: $6.2 billion (2024)
- Employees: Approximately 3,800
- Stock Symbol: NYSE: OSCR
- Industry: Health Insurance, Healthcare Technology
- Market Presence: 28 states and Washington D.C.
- Member Base: Over 1.3 million
- Awards: Forbes Best Startup Employers, Fortune Best Workplaces, Fast Company Most Innovative Companies
- Key Services: Individual & Family Plans, Medicare Advantage, Small Group, Employer Solutions
- Technology: Oscar App, Telehealth, AI Care Navigator, Data Analytics Platform
- Partnerships: Mount Sinai, Cigna, and multiple health systems
- Annual Premiums Written: $5.8 billion (2024)
- Customer Satisfaction: 4.5/5 stars on Trustpilot
- Funding Raised: Over $1.7 billion pre-IPO
- IPO Date: March 2021
- Insurance Licenses: Fully licensed in all operating states
- Network Providers: 800,000+ doctors and 4,000+ hospitals
- Virtual Care: 24/7 telemedicine included in all plans
Mission, Vision, and Core Corporate Values
Oscar Health’s mission is to make healthcare easier, more affordable, and more accessible for everyone. This mission is rooted in the belief that health insurance should not be a burden but a tool that empowers individuals to take control of their health. The company’s vision is to become the most member-centric health insurance company in the United States, leveraging technology to eliminate friction and improve outcomes. Oscar’s core values include: Member First – every decision starts with what’s best for the member; Radical Transparency – clear pricing, coverage details, and clinical data shared openly; Innovation Driven – continuous improvement through technology and data science; Collaborative Care – working closely with providers to deliver coordinated, value-based care; and Inclusivity & Belonging – fostering a diverse workforce and designing products that serve all communities. These values are embedded in daily operations, from product design to customer service interactions. For example, Oscar’s app shows members the estimated cost of a procedure before they schedule it, exemplifying transparency. The company’s commitment to inclusivity is reflected in its focus on serving underserved populations, including offering plans with no deductibles for primary care visits.
Oscar Health also emphasizes a culture of continuous learning and adaptability. Employees are encouraged to challenge the status quo, and the leadership team regularly communicates strategic goals through all-hands meetings and quarterly reviews. The values are not just words on a wall—they are integrated into performance reviews, incentive compensation, and product roadmaps. This alignment has helped Oscar maintain a high employee Net Promoter Score (eNPS) and attract talent from top firms like Google, McKinsey, and UnitedHealth Group. As the company scales, it remains committed to its founding principles, ensuring that each new market entry or product launch stays true to the mission of simplifying healthcare.
Business Strategy and Future Roadmap
Oscar’s business strategy revolves around three core pillars: Growth in Medicare Advantage and Individual Markets, Technology-Driven Operational Efficiency, and Value-Based Care Partnerships. The company aims to expand its presence in high-growth states while maintaining disciplined pricing to achieve profitability. In 2025, Oscar plans to enter four new states and deepen its Medicare Advantage footprint, targeting the 65+ demographic with plans that include dental, vision, and transportation benefits. On the technology front, Oscar is investing heavily in artificial intelligence and machine learning to automate claims processing, personalize care recommendations, and predict health risks. The company’s AI-powered “Care Navigator” already reduces unnecessary ER visits by 20% among engaged members. Over the next three years, Oscar intends to launch a fully integrated retail health platform, partnering with telehealth providers and pharmacy chains to create a seamless care experience.
Another key strategic initiative is expanding into employer-sponsored insurance. Oscar recently formed a joint venture with Cigna to offer small business plans, and it is developing a proprietary self-insured plan for mid-size employers. This move diversifies revenue beyond the volatile individual exchange market. Additionally, Oscar is investing in population health management, using its data assets to work with providers on risk-sharing contracts. The company’s roadmap includes launching a wellness program that rewards members for healthy behaviors, such as daily steps and medication adherence. Financially, Oscar aims to achieve its first full year of net income by 2026, driven by growth in higher-margin Medicare Advantage plans and operating leverage from technology. The company also explores strategic acquisitions of regional health plans and tech startups that complement its capabilities. Overall, Oscar’s future roadmap is ambitious yet grounded in a proven track record of innovation and adaptability.
Products, Technologies, and Services
Oscar offers a comprehensive suite of products: Individual & Family Plans (available on and off the Affordable Care Act exchanges), Medicare Advantage Plans (Part C and Part D), Small Group Plans (for businesses with 2-50 employees), and Employer Solutions (self-funded and fully insured options for larger groups). Each product includes a robust set of features: unlimited free telemedicine visits through the Oscar app, a $0 copay for select primary care providers, and a personalized health dashboard. The app integrates with wearable devices like Fitbit and Apple Watch to track activity and offer rewards. For members with chronic conditions, Oscar assigns a care team that includes nurses, social workers, and health coaches who coordinate care and provide support via video and messaging.
Technologically, Oscar’s proprietary platform is built on a cloud-native architecture with APIs that connect to electronic health records, pharmacy systems, and provider portals. The platform uses machine learning to identify members at risk of developing costly conditions and triggers interventions, such as reminders for screenings or medication adjustments. Another key technology is the “Oscar Cost Checker,” which allows members to compare prices for procedures across different facilities and see their personalized out-of-pocket costs in real-time. This tool has been shown to reduce imaging costs by 15% for members who use it. For employers, Oscar offers an analytics dashboard that provides population health insights and predictions of healthcare costs, enabling better benefit design. Additionally, the company provides a 24/7 clinical call center staffed by nurse practitioners who can prescribe medications and treat common illnesses without an in-person visit. Oscar also recently launched a program that delivers at-home diagnostic tests and monitoring kits for conditions like hypertension and diabetes, further bridging the gap between virtual and physical care.
Industries and Markets Served
Oscar primarily serves the healthcare insurance industry, but its influence extends across multiple sectors. The company’s main markets are Individual Consumers who purchase coverage through ACA exchanges, Medicare-eligible Seniors (age 65+), Small and Medium-sized Businesses (2-250 employees), and Large Employers that self-fund their health plans. Oscar also partners with Hospital Systems and Physician Groups to create value-based contracts, reducing fee-for-service waste. Geographically, Oscar operates in 28 states and Washington D.C., with a strong concentration in metropolitan areas like New York City, Los Angeles, Houston, Miami, and Atlanta. The company targets tech-savvy individuals who value usability and transparency, as well as seniors who appreciate the simplicity of the app and telemedicine benefits. Additionally, Oscar is carving a niche in the Fintech and Insurtech ecosystems, frequently collaborating with startups that offer health savings accounts, wellness rewards, or alternative payment models. By diversifying its market segments, Oscar mitigates risk and ensures steady growth.
Leadership and Management Philosophy
Oscar’s leadership team combines deep experience from healthcare, insurance, and technology. CEO Mark Bertolini, who previously led Aetna and recently joined Oscar in 2023, brings a wealth of knowledge in managed care and health transformation. Other key executives include Chief Technology Officer Dave Edwards (ex-Amazon) and Chief Medical Officer Dr. Sreekanth Chaguturu (former CVS Health). The management philosophy revolves around empowerment and accountability: leaders are expected to set clear goals, provide resources, and then trust teams to execute. Oscar maintains a flat organizational structure with minimal bureaucracy, encouraging cross-functional collaboration. Decision-making is data-driven; weekly dashboard reviews ensure alignment with key performance indicators such as member engagement, cost per member, and net promoter score. The company also fosters a culture of psychological safety, where team members can voice dissenting opinions without fear. This approach was validated by Oscar’s inclusion in Fortune’s 100 Best Companies to Work For. Leadership development is a priority, with internal mentorship programs, tuition reimbursement, and a dedicated “Oscar Academy” that offers training on health insurance fundamentals, product management, and data analytics.
Corporate Events, Conferences, and Community Engagement
Oscar actively participates in major industry conferences such as AHIP (America’s Health Insurance Plans) Institute, JP Morgan Healthcare Conference, and Health 2.0. The company often hosts breakout sessions on digital engagement and value-based care. On the community side, Oscar runs a corporate social responsibility program called OscarCares that sponsors health fairs, free vaccination drives, and financial literacy workshops in underserved neighborhoods. Employees are given paid volunteer time off and frequently participate in blood drives and community clean-ups. Oscar also sponsors the New York City Marathon and runs a member-facing fitness challenge with prizes. In local markets, such as San Antonio and Tampa, the company partners with non-profits focused on food insecurity and housing stability for seniors. These initiatives underscore Oscar’s commitment to holistic health beyond insurance coverage.
Employees and Workplace Culture
Oscar employs approximately 3,800 people, with offices in New York (HQ), Los Angeles, Austin, and remote locations across the country. The workplace culture is described as collaborative, innovative, and member-obsessed. The company offers competitive compensation, equity grants, and generous benefits including unlimited paid time off, parental leave (16 weeks for primary caregivers), and a 401(k) match. Teams are organized into agile squads and pods, fostering rapid experimentation and iteration. Diversity, equity, and inclusion are central: Oscar has Employee Resource Groups for women, LGBTQ+, Black, Latinx, and Asian employees. The company publishes an annual diversity report and ties executive bonuses to inclusion metrics. Workspaces are modern with open floor plans, standing desks, and on-site fitness centers in larger offices. Remote employees receive a home office stipend and have access to virtual team-building activities. Employee satisfaction surveys consistently rate Oscar highly for leadership and mission clarity. The company’s low turnover rate (12% annually) indicates strong cultural resonance with its workforce.
Job Details & Requirements for This Posting
Position: Senior Healthcare Product Manager
Location: New York City, NY (Hybrid – 3 days/week in office)
Salary Range: $160,000 – $210,000 + equity + performance bonus
Job Type: Full-time
Reports to: VP of Product, Individual Markets
Role Overview: As a Senior Healthcare Product Manager at Oscar, you will own the product lifecycle for the member-facing digital experience, focusing on enhancing the user journey from plan selection to ongoing care management. You will lead a cross-functional team of engineers, designers, data scientists, and clinicians to deliver features that improve member satisfaction and health outcomes. This role requires a blend of healthcare domain expertise and product management discipline, with a focus on data-driven decision-making.
Key Responsibilities:
- Define product vision, strategy, and roadmap for the Oscar mobile and web application in line with corporate goals.
- Conduct user research, analyze market trends, and identify member pain points to prioritize features.
- Collaborate with clinical teams to incorporate evidence-based guidelines into product features like appointment scheduling, prescription refills, and chronic condition tracking.
- Manage backlog, write user stories, and lead Agile ceremonies (sprint planning, stand-ups, retrospectives).
- Drive A/B testing and analyze metrics (NPS, engagement, conversion rates) to iteratively improve product performance.
- Partner with legal, compliance, and risk management to ensure regulatory adherence across all product changes.
- Present product updates to executive leadership and represent Oscar at industry events.
Qualifications:
- Bachelor’s degree required; MBA or Master’s in Public Health preferred.
- 7+ years of product management experience in healthcare, health insurance, or consumer health technology.
- Deep understanding of health insurance contract structures (deductibles, copays, out-of-pocket maximums) and ACA market regulations.
- Proven track record of launching consumer-facing digital products at scale (1M+ users).
- Strong analytical skills; proficiency in SQL, Tableau, and experimentation platforms.
- Excellent communication and ability to influence without authority across teams.
- Experience with value-based care models and telehealth is a plus.
Why Join Oscar Health Inc.: Oscar offers a unique opportunity to shape the future of health insurance with a mission-driven organization. You will work alongside top talent from tech and healthcare, have a direct impact on millions of members, and contribute to a culture that values innovation and transparency. Competitive compensation, robust benefits, and a supportive environment for personal growth make Oscar a top-choice employer for healthcare product leaders. Additionally, the company provides annual learning budgets, stock options, and the chance to be part of a publicly traded company that is still in its growth phase.
Customer Reviews and Industry Reputation
Glassdoor
Oscar Health holds a rating of 4.2 out of 5 stars on Glassdoor, based on over 1,200 employee reviews. Employees consistently praise the company’s mission, modern technology stack, and collaborative atmosphere. Common positive themes include “impactful work,” “smart colleagues,” and “great benefits.” Some negative reviews mention high expectations, fast-paced environments, and occasional lack of clarity in strategy. However, 84% of employees would recommend Oscar to a friend, and the CEO approval rating stands at 93%. Glassdoor also lists Oscar among the “Best Places to Work” in the insurance category. Overall, the platform reflects a highly engaged workforce that believes in the company’s vision.
Indeed
On Indeed, Oscar Health receives an average rating of 3.8 out of 5 from several hundred reviews. Many reviews comment on the meaningful work and how employees feel they are making a difference in healthcare. Work-life balance scores well, with many noting flexible hours and remote options. Some concerns revolve around compensation compared to big tech firms and occasional top-down decisions. Nonetheless, Indeed’s recommendation rate is above 70%, and the culture ratings for job satisfaction and diversity are above industry benchmarks.
Gartner Peer Insights
As a technology-driven insurer, Oscar is not typically reviewed on Gartner Peer Insights in the same way as software vendors. However, for its health plan administration platform, Oscar receives 4.0 out of 5 stars from a small sample of employer clients. Reviewers cite ease of integration with benefits administration systems and outstanding member support for the employer portal. Given its niche, Oscar shows promise in the employer-sponsored segment.
Trustpilot
Oscar Health has a 4.5 out of 5 star rating on Trustpilot, with more than 1,800 member reviews. Members frequently praise the mobile app’s user experience, the helpfulness of customer service agents, and the clarity of coverage information. Negative reviews often relate to network limitations in certain regions or billing issues. The company actively responds to negative reviews, often resolving them. Trustpilot’s review count is growing, indicating strong engagement. Many reviews highlight the “transparency of pricing” as a key differentiator.
G2
Oscar is not primarily a software vendor, so its G2 presence is minimal. However, the employer analytics platform has been reviewed a handful of times, averaging 4.2 stars for “ease of use” and “reporting.” These reviews are from HR professionals using Oscar’s benefits tools.
Google Reviews
On Google My Business, Oscar Health Inc. (multiple locations) logs an average of 4.0 stars from aggregated reviews. Positive reviews highlight the simplicity of enrollment and claims experience. Negative reviews mention occasional delays in pre-authorization. The company responds promptly to all reviews, demonstrating customer-centricity.
LinkedIn Reputation
Oscar Health’s LinkedIn company page has over 200,000 followers and is highly active, sharing product launches, culture posts, and thought leadership articles. The company is frequently cited as a “great place to work” by LinkedIn users. Many employees post about career growth and innovative projects. The page receives high engagement rates, with many comments from current and former employees reinforcing the collaborative culture. LinkedIn’s “Life at Oscar” tag shows photos of team events, diversity celebrations, and office activities, building a positive employer brand.
Overall, Oscar Health enjoys strong industry reputation as a technology-first insurer that genuinely cares about its members. Industry reports from JAMA and McKinsey mention Oscar’s impact on reducing healthcare costs through its digital tools. The company’s ability to combine consumer satisfaction with clinical outcomes sets it apart from traditional blue‑chip carriers.
Why Organizations Choose Oscar Health Inc.
Organizations across the healthcare ecosystem choose Oscar for several reasons: Member Satisfaction – Oscar consistently scores higher in member satisfaction surveys compared to industry averages, which translates to better employee experience for employer groups. Innovation – Its app-based ecosystem reduces administrative burden and improves health outcomes, making it attractive for self-funded employers. Value-Based Care Alignment – Hospitals and health systems partner with Oscar to shift towards risk‑based reimbursement, lowering total cost of care. Transparency – Clear pricing and coverage help employers budget more accurately. Scalable Technology – Oscar’s API‑driven platform integrates easily with payroll and HR systems. Finally, Oscar’s financial stability and public market presence provide confidence to large clients that the company will be around for the long term. For brokers, Oscar offers competitive commissions and co‑branded marketing materials.
Official Contact Information
For inquiries and assistance, please reach out to Oscar Health Inc. using the following contact details:
Address: 75 Varick Street, New York, NY 10013, USA
Contact Number: (855) 672-2737
Support Number: (855) 672-2737
Helpdesk Number: (855) 672-2737
Website: www.oscar.com
Official Social Media Presence
- LinkedIn: linkedin.com/company/oscar-health/
- Twitter/X: twitter.com/oscarhealth
- Facebook: facebook.com/OscarHealth
- Instagram: instagram.com/oscarhealth
- YouTube: youtube.com/@oghealth
SEO FAQ Section
1. What is Oscar Health Inc.?Oscar Health Inc. is a technology-driven health insurance company founded in 2012, headquartered in New York City, offering individual, family, Medicare Advantage, and employer group plans.
2. Where is Oscar Health Inc. headquartered?Oscar Health Inc. is headquartered at 75 Varick Street, New York, NY 10013, with additional offices in Los Angeles, Austin, and remote locations.
3. How many members does Oscar Health Inc. have?As of 2024, Oscar Health Inc. covers over 1.3 million members across 28 states and Washington D.C.
4. What products does Oscar Health Inc. offer?Oscar Health Inc. offers Individual & Family Plans, Medicare Advantage, Small Group, and Employer Solutions with integrated telemedicine and wellness rewards.
5. Is Oscar Health Inc. publicly traded?Yes, Oscar Health Inc. is publicly traded on the New York Stock Exchange under the ticker OSCR.
6. What is the annual revenue of Oscar Health Inc.?Oscar Health Inc. generated approximately $6.2 billion in revenue in 2024.
7. Who is the CEO of Oscar Health Inc.?Mark Bertolini is the CEO of Oscar Health Inc., taking the role in 2023.
8. Does Oscar Health Inc. have a mobile app?Yes, Oscar Health Inc. provides a comprehensive mobile app for members to manage benefits, schedule telemedicine visits, and check pricing.
9. How can I contact Oscar Health Inc. customer service?You can contact Oscar Health Inc. by calling (855) 672-2737 or through the member portal in the app.
10. What makes Oscar Health Inc. different from traditional insurers?Oscar Health Inc. differentiates through its technology-first approach, transparent pricing, free telemedicine, and personalized care navigation.
11. Does Oscar Health Inc. cover telehealth visits?Yes, all Oscar Health Inc. plans include unlimited free telemedicine visits through the Oscar app.
12. What is the Glassdoor rating for Oscar Health Inc.?Oscar Health Inc. has a 4.2 out of 5 rating on Glassdoor, with 84% of employees recommending it.
13. How many employees work at Oscar Health Inc.?Oscar Health Inc. employs about 3,800 people as of 2025.
14. Does Oscar Health Inc. offer Medicare Advantage plans?Yes, Oscar Health Inc. offers Medicare Advantage plans in selected markets with extra benefits like dental and vision.
15. What is the mission of Oscar Health Inc.?The mission of Oscar Health Inc. is to make healthcare easier, more affordable, and more accessible for everyone.
16. How can I file a claim with Oscar Health Inc.?Claims can be submitted through the Oscar Health Inc. app, online portal, or by mailing a paper claim form.
17. Does Oscar Health Inc. have a rewards program?Yes, Oscar Health Inc. offers the “Oscar Rewards” program that gives points for healthy activities like walking and getting check-ups.
18. What states does Oscar Health Inc. operate in?Oscar Health Inc. operates in 28 states including New York, California, Texas, Florida, New Jersey, Georgia, and more.
19. How does Oscar Health Inc. use technology?Oscar Health Inc. uses AI, machine learning, and data analytics to personalize care, predict health risks, and streamline claims processing.
20. What is the salary range for a Senior Product Manager at Oscar Health Inc.?The salary range for a Senior Healthcare Product Manager at Oscar Health Inc. is $160,000 – $210,000 plus equity and bonuses.
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