Introduction to Concur Technologies Inc.

Concur Technologies Inc., a wholly-owned subsidiary of SAP SE, stands as the world’s leading provider of integrated travel, expense, and invoice management solutions. Headquartered in Bellevue, Washington, the company has grown from a small startup into a global powerhouse serving over 50 million users across more than 150 countries. Concur’s cloud-based platform automates and streamlines every aspect of business travel and expense reporting, enabling organizations to control costs, increase compliance, and improve employee productivity. Recognized annually by Gartner as a Leader in the Magic Quadrant for Expense Management and by Forrester as a top performer, Concur Technologies Inc. sets the industry standard for financial efficiency and transparency.

The company operates at the intersection of finance, technology, and human resources, providing critical data analytics and automation that empower CFOs and finance teams to make real-time decisions. With over 8,000 employees globally and annual revenues exceeding $2 billion, Concur Technologies Inc. continues to innovate with AI-driven expense auditing, virtual card payments, and seamless ERP integration. Its client base spans from Fortune 500 corporations to government agencies and fast-growing startups, all relying on Concur to reduce fraud, ensure policy compliance, and deliver actionable financial insights. This profile explores the company’s history, corporate values, strategic direction, and the exceptional career opportunities available for finance professionals.

Company History and Business Evolution

Concur Technologies Inc. was founded in 1993 by Steve Singh, Mike Hilton, and Rajeev Singh in Seattle, Washington. Initially a developer of project management software called “Project Time,” the company pivoted to expense reporting in 1995 after recognizing the fragmented, paper-based processes in corporate finance. This pivot proved visionary: Concur launched its first web-based expense management tool in 1998, becoming a pioneer in cloud computing before the term existed. The company went public on NASDAQ (CNQR) in 1999, raising capital to accelerate product development and sales.

Over the next decade, Concur Technologies Inc. embarked on an aggressive acquisition strategy. Key acquisitions included Captura Software (2003) for travel booking integration, Gelco Expense Management (2006) to expand into the mid-market, and TripLink (2010) to connect with travel agencies. The 2014 acquisition by SAP for $8.3 billion marked a watershed moment, integrating Concur into the world’s largest enterprise software ecosystem. Post-acquisition, Concur retained its brand and culture while leveraging SAP’s global distribution network. In 2019, the platform added AI-powered expense auditing via Concur Detect, reducing audit costs by 40% for clients. During the COVID-19 pandemic, Concur Technologies Inc. rapidly adapted to support remote work and virtual business travel, launching contactless receipt scanning and policy flexibility tools.

Today, Concur continues to evolve with the rise of “bleisure” travel, gig economy workers, and real-time payment systems. The company processes over $70 billion in travel and expense transactions annually, and its mobile app is used by millions of travelers worldwide. With a robust R&D investment of over $500 million per year, Concur Technologies Inc. is developing machine learning models that predict travel booking patterns and flag suspicious expense claims automatically. The company’s journey from a two-person startup to a global financial technology leader is a testament to its relentless focus on solving real-world finance pain points.

Concur Technologies Inc. at a Glance

Here are 20 essential facts and searchable keywords about Concur Technologies Inc.:

• Headquarters: Bellevue, Washington, USA
• Founded: 1993 by Steve Singh, Mike Hilton, Rajeev Singh
• CEO: Mike Eberhard (since 2021)
• Parent Company: SAP SE (since 2014)
• Industry: Corporate Travel & Expense Management Software, Financial Services
• Employees: Approximately 8,000 worldwide
• Annual Revenue: Over $2.5 billion (2023)
• Product Lines: Concur Travel, Concur Expense, Concur Invoice, Concur Detect, Concur TripLink, Concur Request
• Global Reach: Active in 150+ countries, supports 50+ languages
• User Base: 50+ million users, 50,000+ client organizations
• Key Acquisitions: Gelco (2006), TripLink (2010), Hipmunk (2016), Supra (2019)
• Technology: Cloud-based (SaaS), AI/ML, mobile-first, integrated with ERP (SAP, Oracle, NetSuite)
• Certifications: SOC 2 Type II, ISO 27001, GDPR compliant, PCI DSS Level 1
• Major Competitors: Expensify, Chrome River (now part of Emburse), Certify, SAP Concur itself
• Stock Symbol: Previously CNQR (delisted); now part of SAP (NYSE: SAP)
• Corporate Culture: Awarded “Great Place to Work” multiple times (2021-2024)
• Investments in R&D: $500M+ annually
• Partner Ecosystem: 700+ travel suppliers, 10,000+ travel agency partners
• Public Recognition: Leader in Gartner Magic Quadrant for Expense Management (15 consecutive years)
• Innovation Hub: Concur Labs in Seattle and Bangalore for AI and blockchain research

Mission, Vision, and Core Corporate Values

Concur Technologies Inc.’s mission is to “simplify and automate the entire travel and expense management process, so businesses can focus on their core success.” Its vision extends beyond software: to create a “connected ecosystem where every business transaction is frictionless, transparent, and compliant.” The company’s core values are centered on four pillars: Customer Obsession – understanding client finance teams’ challenges; Integrity First – maintaining the highest ethical standards in data handling and reporting; Innovation Always – continuously improving the platform with advanced analytics; and One Global Team – fostering diversity and collaboration across 30+ offices worldwide. These values guide everything from product development to employee performance reviews, ensuring alignment with corporate finance’s need for accuracy and speed.

Business Strategy and Future Roadmap

Concur Technologies Inc.’s strategic roadmap focuses on three pillars: Expansion of AI Capabilities, Deepening ERP Integration, and Penetration into Mid-Market and SMB Segments. With the rise of virtual cards and real-time payments, Concur is building a payment infrastructure that eliminates the need for out-of-pocket expenses. The company plans to launch Concur Pay by 2025, a fully integrated B2B payments network. In addition, leveraging SAP’s acquisitions in procurement (Ariba) and human capital (SuccessFactors), Concur aims to offer a unified “finance and travel” dashboard that spans from invoice approval to employee reimbursement. Future investments include blockchain for tamper-proof expense audit trails and natural language processing to allow employees to submit expenses via voice commands. The company also targets emerging markets in Asia-Pacific and Latin America, where digital transformation in finance is accelerating.

Products, Technologies, and Services

Concur Technologies Inc. delivers a comprehensive suite of cloud-based solutions that automate the end-to-end travel and expense lifecycle. Key products include:

• Concur Expense: Automated expense reporting with receipt capture via mobile app, mileage tracking, and real-time policy checks. Advanced features include Concur Detect (AI-based audit) and Concur Compliance (SOX/GAAP alerts).
• Concur Travel: Corporate travel booking engine integrated with 700+ airlines, hotels, and car rental companies. Enforces travel policy, captures bookings directly into expense reports, and supports virtual meeting alternatives.
• Concur Invoice: Accounts payable automation that digitizes invoices, routes for approval, and syncs with ERP systems. Reduces invoice processing time by 80%.
• Concur Request: Pre-approval workflow for travel and purchases, ensuring budget compliance before any commitment.
• Concur TripLink: Connects to unmanaged travel suppliers (Airbnb, Uber) to capture off-platform bookings, providing full visibility.
• Concur Data Intelligence: Analytics dashboard with benchmarking and predictive insights for finance teams.

The technology stack is built on SAP’s BTP (Business Technology Platform) with microservices architecture, enabling rapid deployment and scalability. Concur also offers open APIs for custom integrations and a marketplace of 200+ partner apps.

Industries and Markets Served

Concur Technologies Inc. serves a diverse range of industries that require rigorous expense control and travel management. Primary markets include Professional Services (consulting, legal, accounting), Technology (software, hardware, SaaS), Manufacturing, Healthcare (hospitals, pharmaceuticals), Education (universities, school districts), Government (federal, state, local agencies), and Non-Profit organizations. The platform is particularly valuable for organizations with highly mobile workforces, such as sales teams, field service engineers, and executives who travel frequently. In the healthcare sector, Concur helps manage compliance with Stark laws and anti-kickback regulations. For government agencies, Concur meets unique reporting requirements (e.g., Federal Travel Regulation) and is certified on FedRAMP. The company also serves financial institutions needing SOX-compliant expense processes. With over 50% of the Fortune 500 using Concur, the platform is a de facto standard for corporate travel and expense management.

Leadership and Management Philosophy

Concur Technologies Inc.’s leadership team combines deep expertise in finance technology and enterprise software. CEO Mike Eberhard, former CFO of Concur, brings a data-driven and customer-centric approach. The management philosophy emphasizes “radical transparency” – regular town halls, open financial metrics, and cross-functional collaboration. The company practices a “laser focus on outcomes” rather than hours worked, allowing remote and hybrid flexibility. Concur invests heavily in leadership development programs, including a “Future CFO” mentorship track for finance professionals. The board includes veterans from SAP, Microsoft, and American Express, ensuring strategic alignment with global financial trends. Concur’s leadership also champions sustainability: the company is on track to achieve carbon neutrality by 2025 and actively promotes paperless processes.

Corporate Events, Conferences, and Community Engagement

Concur Technologies Inc. hosts several flagship events that bring together finance leaders and partners. The annual Concur Fusion conference (co-located with SAP SAPPHIRE NOW) attracts 10,000+ attendees and features keynote speeches, product demos, and certification workshops. The company also organizes regional Concur Connect events in major cities like London, Sydney, and Tokyo, offering localized training and networking. In the community, Concur’s philanthropy arm supports financial literacy through “Concur Cares” – providing expense management software free to non-profits with budgets under $5 million. Additionally, Concur sponsors the “Global Business Travel Association (GBTA) Convention” and the “NACUBO” (National Association of College and University Business Officers) conference, reinforcing its thought leadership in corporate finance. Employee volunteering is encouraged through paid time off for community service, focusing on homelessness and education in the Puget Sound region.

Employees and Workplace Culture

With 8,000+ employees across 30+ countries, Concur Technologies Inc. fosters a culture of innovation, inclusion, and work-life balance. The company has been certified as a “Great Place to Work” for five consecutive years and ranks among the “Best Places to Work in Washington State”. Concur offers generous benefits, including 100% paid parental leave, 401(k) matching, tuition reimbursement, and mental health support. The workplace is hybrid – employees can work from home or anchor offices in Bellevue, Bangalore, Paris, and Sydney. Diversity and equity are core; the company publishes an annual inclusion report and partners with organizations like Girls Who Code and Women in Travel. Concur’s internal “FinTech Community” allows finance professionals to collaborate on best practices and career development. The turnover rate is below industry average, reflecting high employee satisfaction. Regular hackathons, innovation sprints, and “Lunch and Learn” sessions keep teams engaged. Employees have direct access to leadership through monthly “All Hands” and anonymous “Pulse” surveys.

Job Details & Requirements for this Posting

Position: Senior Financial Analyst – Corporate Finance & Strategic Planning
Location: Bellevue, WA (hybrid) or Remote (US)
Salary Range: $90,000 – $125,000 per year + bonus + equity
Job Type: Full-time

Responsibilities:

• Lead financial planning and analysis (FP&A) cycles, including annual budgeting, quarterly forecasts, and long-range strategic planning for the Corporate segment.
• Develop and maintain complex financial models to analyze revenue drivers, cost structures, and investment ROI.
• Partner with product and engineering teams to evaluate new initiatives and build business cases for enterprise software investments.
• Perform variance analysis against budgets and forecasts, identifying risks and opportunities; present actionable insights to senior leadership.
• Support monthly and quarterly close processes, including journal entries and reconciliations as needed.
• Design and improve reporting dashboards in Tableau and Power BI to track key performance indicators (KPIs) like bookings, churn, and expense compliance.
• Collaborate with the M&A team on due diligence for potential acquisitions – link financial impact to Concur’s growth strategy.
• Assist in preparing board materials and investor presentations (for SAP parent reporting).
• Mentor junior analysts and contribute to the Finance team’s best practices.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or CFA preferred.
• 3-5 years of progressive financial analysis experience, preferably in SaaS or enterprise software.
• Advanced Excel skills (pivot tables, VLOOKUP, scenario modeling) and experience with ERP systems (SAP preferred) and planning tools (Anaplan or Adaptive Insights).
• Strong analytical mindset; ability to translate data into strategic recommendations.
• Excellent written and verbal communication skills; comfort presenting to C-level executives.
• Knowledge of US GAAP and SOX compliance is a plus.
• Demonstrated ability to work in a fast-paced, cross-functional environment.

Why Join Concur Technologies Inc.: As a Senior Financial Analyst, you will be at the core of financial decision-making for a company that processes billions in expense transactions. You will gain exposure to global operations, from analyzing emerging market expansion to evaluating AI product investments. Concur offers a steep learning curve with access to SAP’s vast resources, generous career development budgets, and a clear path to roles like FP&A Manager or Director of Finance. The culture is collaborative, data-driven, and rewards intellectual curiosity. Plus, you’ll contribute to a product that makes business travel and expense management painless for millions of users.

Customer Reviews and Industry Reputation

Concur Technologies Inc. enjoys a strong reputation among enterprise clients and employees, but like any large platform, it has received mixed feedback on user experience. Below we examine reviews from major platforms in depth.

Glassdoor

On Glassdoor, Concur Technologies Inc. holds a 4.2/5 rating based on over 2,500 reviews. Employees praise the “world-class benefits,” “generous PTO,” and “collaborative global team culture.” Many note that the company invests in employee growth through tuition reimbursement and internal mobility. However, some reviews mention “bureaucracy” due to SAP’s size and occasional silos between product teams. The CEO approval rating is 89%, reflecting strong leadership trust. Common pros: “Great work-life balance,” “Smart colleagues,” “Meaningful work in finance tech.” Cons: “Slow decision-making at times,” “Legacy code challenges.” Overall, Glassdoor recommends Concur as a stable employer for finance professionals seeking an innovative environment without startup chaos.

Indeed

Indeed shows a 4.0/5 rating from 1,800+ reviews. Employees highlight competitive salaries – average for Senior Financial Analyst is $105,000 – and the annual bonus structure. The “culture of inclusion” is frequently called out, as is the ability to work remotely. Several reviews from finance staff mention “strong training programs” and “access to senior leaders.” Negative feedback focuses on “long hours during month-end close” and “heavy reliance on manual reporting before automation.” Indeed’s “Work Happiness Score” is 3.8/5, with 78% of employees saying Concur is a great place to work.

Gartner Peer Insights

Gartner Peer Insights rates Concur Technologies Inc. at 4.4/5 based on 800+ reviews from finance and IT buyers. Customers consistently rank it #1 for “completeness of vision” and “ability to enforce travel policy”. Specific praise includes “real-time expense auditing” and “seamless SAP integration.” Some users mention that the mobile app can be buggy and that customer support response times vary by region. However, 90% of reviewers would recommend Concur to other organizations. Verified users from Fortune 500 companies note that T&E costs dropped 20% after implementing Concur’s automated policy checks.

Trustpilot

Trustpilot reviews are more mixed, with an overall 3.5/5 rating from 1,200+ reviews. End-users (travelers) often complain about the complexity of the approval workflows and the occasional failure of receipt scanning. Many reviews are from small businesses, where Concur can feel overwhelming. But enterprise customers appreciate the robust features. Concur’s average rating dropped in early 2024 due to a temporary outage, but response times improved after architecture upgrades. The company actively responds to negative reviews, offering support contacts – a sign of commitment to service recovery.

G2

On G2, Concur Technologies Inc. receives a 4.3/5 rating with 1,000+ reviews in the “Expense Management” category. Users highlight “best-in-class reporting and analytics” and “AI that catches duplicate expenses.” G2’s implementation rating is 8.5/10, with many saying the roll-out is smooth for large organizations but complex for small teams. Critics mention that the mobile interface could be more intuitive. Concur consistently appears in the “Grid Report” for Expense Management as a market leader. Finance directors particularly value the “spend visibility” and “integration with SAP Ariba.”

Google Reviews

Google Reviews for Concur Technologies Inc. (as a product) average 4.1/5 from 3,500+ ratings. Many positive comments mention the “easy submission of expenses on the go” and “fast reimbursement cycle.” Negative reviews often stem from IT administrators finding the back-end configuration cumbersome. Overall, the app is rated 4.3/5 on iOS and 4.0/5 on Android. Finance teams appreciate the dashboard but want better customization. Concur’s support team is responsive on Google Play, offering troubleshooting guides.

LinkedIn Reputation

Concur Technologies Inc. has over 300,000 followers on LinkedIn. The page features company culture posts, thought leadership articles on Finance transformation, and employee spotlights. Engagement rates are above average in the SaaS sector. LinkedIn reviews from current employees often mention “flexibility,” “innovation,” and “global impact.” The company’s employer brand attracts top talent from Amazon, Microsoft, and other tech giants. Recruiters note that Concur’s reputation as a “finance-technology trailblazer” makes it a dream destination for financial analysts seeking tech exposure.

Why Organizations Choose Concur Technologies Inc.

Businesses select Concur Technologies Inc. for its unparalleled ecosystem – no other vendor offers a single platform connecting travel booking, expense reporting, invoice processing, and payment automation. The built-in policy controls reduce maverick spending by up to 30%. Integration with SAP, Oracle, and Workday ensures data flows seamlessly into financial systems, eliminating manual entry errors. Concur’s AI detect engine flags suspicious claims, saving auditors hours. The scalability from 100 to 100,000 employees means the platform grows with the client. Moreover, Concur’s compliance with global tax regulations (e.g., VAT reclaim, IRS mileage rates) reduces audit risk. With 24/7 support and a partner ecosystem of 700+ suppliers, organizations gain a single source of truth for T&E data.

Official Contact Information

For inquiries and assistance, please reach out to Concur Technologies Inc. using the following contact details:

Address: 601 108th Ave NE, Suite 1000, Bellevue, WA 98004, USA
Contact Number: +1 (425) 590-5000
Support Number: +1 (866) 442-2600 (Concur Support)
Helpdesk Number: +1 (800) 635-1122
Website: www.concur.com

Official Social Media Presence

Follow Concur Technologies Inc. on social media for the latest finance insights, product updates, and career opportunities:

• LinkedIn: linkedin.com/company/concur
• Twitter/X: @Concur
• Facebook: facebook.com/Concur
• YouTube: youtube.com/user/concur
• Instagram: @concur

SEO FAQ Section

Concur Technologies Inc. provides cloud-based travel, expense, and invoice management software used by businesses globally to automate financial processes and control spending.

Concur Technologies Inc. is headquartered in Bellevue, Washington, USA, with regional offices in Europe, Asia, and Australia.

Yes, Concur Technologies Inc. became a wholly-owned subsidiary of SAP SE in 2014, operating under the SAP Concur brand.

The main product is the SAP Concur platform, which includes modules for travel booking, expense reporting, invoice management, and AI-powered audit.

Concur Technologies Inc. employs approximately 8,000 people across 30+ countries.

Concur Technologies Inc. serves professional services, technology, healthcare, manufacturing, government, education, and non-profit organizations.

Concur Technologies Inc. was publicly traded on NASDAQ until 2014; it is now a private subsidiary of SAP, but its parent company SAP is publicly traded.

Concur Technologies Inc. values customer obsession, integrity first, innovation always, and one global team.

The salary range for a senior financial analyst at Concur Technologies Inc. typically falls between $90,000 and $125,000 depending on experience and location.

Yes, Concur Technologies Inc. supports hybrid and fully remote work options for many roles, including finance positions.

Concur Technologies Inc. is SOC 2 Type II certified, ISO 27001 compliant, GDPR compliant, and PCI DSS Level 1 validated.

The CEO of Concur Technologies Inc. is Mike Eberhard, who assumed the role in 2021.

Concur Technologies Inc. uses AI in Concur Detect for automated expense fraud detection and in travel booking to recommend policy-compliant options.

Concur Technologies Inc. generates over $2.5 billion in annual revenue as of 2023.

Concur Technologies Inc. serves over 50,000 client organizations and more than 50 million users worldwide.

Yes, Concur Technologies Inc. offers a mobile app for iOS and Android for expense submission, travel booking, and approval on the go.

Concur Technologies Inc. hosts the annual Concur Fusion conference and regional Concur Connect events for finance professionals and partners.

Concur Technologies Inc. provides tuition reimbursement, leadership development programs, and internal mobility opportunities.

On Glassdoor, Concur Technologies Inc. has a 4.2/5 rating based on employee reviews, with praise for benefits and work-life balance.

You can apply for jobs at Concur Technologies Inc. through the careers page on the official website, concur.com/careers, or on LinkedIn.

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